# Privacy Policy | GW GeWalt

> Privacy policy for GW GeWalt. Learn how we collect, use, and protect your personal information.

URL: https://gwgewalt.com/privacy-policy/

# Privacy Policy

Last updated: 10 July 2026

## 1\. Information We Collect

GW GeWalt, operated by Ebcotech Machinery Sdn Bhd ("we", "us", or "our"), collects information you provide directly to us, including:

-   Name and contact information (email, phone number)
-   Service requests, site addresses and measurement details
-   Communication history (WhatsApp, phone, email, contact forms)
-   Payment information (processed securely by third-party providers)

## 2\. How We Use Your Information

We use the information we collect to:

-   Provide, maintain, and improve our entrance system and door hardware services
-   Schedule on-site measurements, installations and maintenance visits
-   Process transactions and send related information such as quotations and invoices
-   Respond to your comments, questions, and requests
-   Send service reminders and promotional communications (with your consent)
-   Monitor and analyze trends, usage, and activities on our website

## 3\. Information Sharing

We do not sell your personal information. We may share information with:

-   Service providers who assist in our operations (e.g., delivery and logistics)
-   Professional advisors (lawyers, accountants)
-   Authorities when required by Malaysian law, including under the Personal Data Protection Act 2010 (PDPA)

## 4\. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

## 5\. Your Rights

Under the PDPA, you have the right to:

-   Access your personal information
-   Correct inaccurate data
-   Request deletion of your data
-   Opt out of marketing communications

## 6\. Cookies

We use cookies and similar tracking technologies to collect and track information and to improve our services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

## 7\. Contact Us

If you have questions about this Privacy Policy, please contact us:

-   Email: info@ebcotech.com.my
-   Phone: +60 19-240 4794
-   Address: 1, Jalan Gangsa SD 5/3a, Bandar Sri Damansara, 52200 Kuala Lumpur, Malaysia